People usually come to psychotherapy for the first time because they are in pain, bewildered and because everything they know about problem-solving no longer works for them. Going inside their psyches seems like the last option. Even then, they do not know what to expect. At first, they want to know how long it will take to fix their lives.
This is a normal response when a person is plunged into an unrecognizable world where their well-honed talents and skills do not bring desired results. They feel angry, lost, frustrated and afraid.